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At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives.
We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providing the highest level of customer service, we have an ideal opportunity for you.
We are currently seeking an individual with proven sales management skills in a high paced environment who will establish and lead an inbound/outbound sales team to meet/exceed sales goals. In this position you will lead and direct all inbound and outbound sales activities within a Terminix Contact Center. You will be responsible for meeting objectives for each sales operating unit within the Contact Center. This position is located in Memphis, TN.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Manage, lead and develop a team of sales supervisors and representatives. * Establish challenging team and individual sales goals. * Create an environment conducive to meeting sales objectives. * Coach and counsel team members to improve performance. * Recommend incentives, compensation strategies and promotions to increase productivity and team performance. * Work closely with other members of the Contact Center and field operations to ensure overall success of Terminix. * Create and manage all financial aspects of sales department budget. * Investigate and resolve systemic customer issues as necessary. * Create and monitor department metrics to evaluate success. * Other duties as assigned. EDUCATION AND/OR EXPERIENCE:
* Bachelor’s degree preferred with emphasis in sales and/or marketing. * Three years sales experience in business to consumer, contact center, or direct sales supervision * Direct experience in creating, leading and developing a sales team.
At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. [We] perform criminal background checks, motor vehicle record checks and drug screening.
Click apply now begin the application process.
An Equal Opportunity/ Affirmative Action Employer – AA/EOE/M/F/D/V
KEY WORDS: Call center sales manager; call center sales manager; call center inside sales manager; telephone sales manager; call center inbound sales manager; call center inbound sales manager; call center outbound sales manager; call center outbound sales manager, Operation Manager, General Manager, Region Manager Job Requirements
